Frequently Asked Questions

Follow the steps below to activate a brand new account. If you have already activated the account previously, you may skip to step 2.

1. Activate your new account.
2. Log in.
3. Enjoy the features.

• Admitted students: Defined as students who are currently admitted to UNLV.
• Currently enrolled students: Defined as students who are enrolled in at least one course at UNLV.
• Recently active students: Defined as students who have completed at least one course at UNLV within the previous six academic semesters (spring, summer, and fall).
• Current faculty and staff: Defined as faculty and staff who are currently employed by UNLV, excluding casual temp workers and volunteers.*
• Emeriti: Defined as faculty members who are designated as emeritus faculty or staff by the NSHE Board of Regents.

      *Note: UNLV Rebelmail is not a replacement for Lotus Notes.
 

The community members listed above get Gmail service, an online e-mail application that offers 25 Gigabytes of storage space, and the core Google Apps services (Chat, Docs, Groups, Sites, and Calendar). The ad-free service maintains the @unlv.nevada.edu domain name.

Your UNLV e-mail address is in the format of username@unlv.nevada.edu.

You will not receive official communications from UNLV. This includes notices about overdue library books, billing notices, deadlines for registration, and more.

Activate your Rebelmail account and set it to forward to your preferred e-mail account. Or, forward your other e-mail accounts to this one.

Establish your forward, POP3, or IMAP settings or use your Rebelmail account on the web (recommended).

Your E-mail address can only be changed when you have met one of the following criteria: 

• You legally changed your name
• You have received harassing or stalking e-mail, unresolved through other means
• Your e-mail address is considered offensive

To request for a change of your e-mail address, please complete the Technology Accounts Username Change Request form. You will be contacted as soon as your request is processed. 

OIT only provides support for the core Google Apps services (Rebelmail, Chat, Docs, Calendar, Sites, and Groups). If you have questions about other Google services such as Blogger, Maps, Picasa Web Album, and Scholar, please refer to the help section at the top right corner of each individual service.

Your Rebelmail account will remain active for six academic semesters (Spring, Summer, and Fall) after your last completed courses.

Yes, for now. OIT awaits legal counsel advice regarding this issue. In the future there may be a policy that requires UNLV employees to conduct university business on a university-hosted e-mail service. If that policy becomes a reality, employees who adopted Rebelmail Powered by Google may be asked to switch back to using Lotus Notes.

There are three ways to e-mail large groups of students. The first two listed below are e-newsletters.

• Use RAVE to e-mail all students, or students by class (i.e. freshman, sophomores..etc)
• Use SEND to e-mail students enrolled in particular academic departments.
• Request a data report from the Office of the Registrar to e-mail large groups of students via e-mail directly, outside of campus e-newsletter systems. When you e-mail students, be sure to put e-mail addresses in the BCC line.

The previous Rebelmail system, hosted by System Computing Services, was decommissioned on June 30, 2010. As a replacement, UNLV adopted Google Apps, which is free to us. Check out other universities who have successfully made the switch.

• Check out Google's Customer List and university case studies.
• Don Diener, Associate Vice Provost for Information Technology, is the Rebelmail project lead.
• Google's security and privacy overview and FAQs about information security

Instructions for moving data out of your account can be found here.